Car Haven

+1 (888) 999-9301
BUY NOW

Shipping Policy

Effective Date: May 25, 2026

Welcome to Car Haven Inc. (“we,” “us,” “our”). We are dedicated to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, costs, and terms for all purchases made on carhaveninc.com.

Please review this policy before placing an order. By completing a purchase on our website, you agree to the terms and conditions detailed below.

1. ORDER PROCESSING TIMES

  • Standard Processing: All orders are processed within 1 to 3 business days (excluding weekends and statutory holidays) after we receive your order confirmation email.
  • Order Cut-off Time: Orders placed after 2:00 PM EST will begin processing on the following business day.
  • High-Volume Delays: During peak holiday seasons, promotional events, or promotional sales, processing may take up to 5 business days. You will receive a notification email if your shipment faces a significant delay.

2. DOMESTIC & INTERNATIONAL SHIPPING RATES

We offer various shipping methods to meet your budget and timeline requirements. Shipping charges for your order will be calculated and clearly displayed at checkout.

  • Domestic Shipping (Within Canada): We offer standard and expedited shipping options across all provinces and territories via Canada Post, FedEx, and UPS.
  • International Shipping: We ship to select international destinations, including the United States. International shipping rates vary based on package dimensions, weight, and destination country.
  • Free Shipping Offers: Free standard shipping may apply to specific orders exceeding a certain cart value threshold, as advertised on our homepage at the time of purchase.

3. ESTIMATED DELIVERY TIMELINES

Delivery times depend on your chosen shipping method and your geographic location. Please note that these timelines are estimates provided by carrier services and are not guaranteed:

  • Standard Domestic Shipping: 3 to 7 business days.
  • Express/Expedited Domestic Shipping: 1 to 3 business days.
  • International Shipping (USA): 5 to 12 business days.
  • Rest of the World: 10 to 21 business days.

Note: Delivery times may be extended due to carrier delays, severe weather conditions, or customs clearance procedures.

4. SHIPMENT TRACKING

  • Tracking Number Activation: Once your package has been handed over to the shipping carrier, you will receive a shipment confirmation email containing a unique tracking number.
  • Tracking Live Status: Please allow 24 to 48 hours for the tracking status to become active and update on the carrier’s system. You can track your package directly through the carrier’s portal links provided in the email.

5. CUSTOMS, DUTIES, AND TAXES

  • International Customers: For orders shipped outside of Canada, the recipient is the importer of record. You must comply with all laws and regulations of the destination country.
  • Fees Responsibility: Car Haven Inc. is not responsible for any customs clearance fees, import duties, tariffs, taxes (such as VAT or sales taxes), or brokerage fees applied to your package. All fees imposed during or after shipping are the sole responsibility of the customer.

6. SHIPPING TO P.O. BOXES AND APO/FPO ADDRESSES

  • Carrier Restrictions: While standard postal services can deliver to P.O. Boxes, private express carriers (such as FedEx or DHL) require a physical street address for delivery.
  • Address Check: If you provide a P.O. Box address, we will automatically default your carrier to standard mail, which may impact estimated delivery speeds.

7. WRONG ADDRESS AND UNDELIVERABLE PACKAGES

  • Customer Verification: It is the buyer’s responsibility to ensure that the shipping address entered at checkout is accurate and complete.
  • Address Corrections: If you notice an error in your shipping details, please contact us immediately at wildhey@carhaveninc.com. Once an order has been dispatched to the carrier, we cannot alter the delivery address.
  • Return to Sender: If a package is returned to us as undeliverable due to an incorrect address, missing apartment number, or failure to collect the package, the customer will be responsible for the original shipping charges plus any return shipping costs incurred by us.

8. LOST, STOLEN, OR DAMAGED PACKAGES

  • Damaged Shipments: If your order arrives damaged, please retain all packaging materials and damaged goods. Take clear photographs and contact our support team within 48 hours of delivery.
  • Stolen/Missing Packages: If your tracking number shows “Delivered” but you cannot locate your package, check with neighbors, building managers, or your local postal branch. Car Haven Inc. is not liable for packages stolen after a confirmed carrier delivery.

9. CONTACT INFORMATION

If you have any questions, concerns, or need assistance tracking your shipment, please do not hesitate to contact our logistics support team:

  • Company Name: Car Haven Inc.
  • Mailing Address: 110 crescent elgin 512, beaconsfield qc h9w 2b4, canada
  • Email Support: wildhey@carhaveninc.com
  • Toll-Free Phone: +1 (888) 999-9301